Legal
Privacy Policy
Last updated: 8 October 2026
SEENDI is a brand of Curators Marketplace, a DTI-registered business in the Philippines (“SEENDI”, “we”, “us”). This policy explains what personal information we collect through seendiph.com, our chat, email and Messenger, why we collect it, who we share it with, and the choices you have. We follow the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
In short: we collect only what we need to do your task or work with you, we never sell it, and you can ask us to see, correct or delete it at any time.
1. Information we collect
If you request a task (on the website, by chat, email, Messenger, WhatsApp or through a referral):
- Your name, email address and phone or WhatsApp number.
- The task: type of service, location and address, details you write, the price you were quoted, and the date and time you need it.
- From your representative, during the task: progress updates (on the way, on the job, finished), photos and notes for your report, and suppliers’ invoices for items to buy.
- A contact person on site, if you name one: their name, mobile number and relationship to you.
- For purchases and deliveries for your family: the recipient’s name, address and mobile number, what to buy, and the supplier’s invoice and receipt.
- Payment records: the quote, the invoice amount and reference, and whether it has been paid. Payments are made through PayPal. We do not see or store your card, bank or PayPal account details.
- Our notes on the task, the report we send you (photos, videos, receipts and findings), and any review you choose to leave.
If you use our chat, we keep your name, email address and the messages exchanged.
If you join the waitlist, we keep your email address.
If you apply to be a SEENDI representative, we collect:
- Your name, email, mobile number, Facebook profile, city, the areas you cover, services and skills, transport, availability, experience and how you heard about us.
- For your SEENDI ID: your full legal name, address, ID photo (and a quality check of it: size, sharpness and brightness), phone model, a copy of your government ID, and your NBI or barangay clearance.
- Your GCash number and account name, used only to send your payouts.
- Your agreement to the Representative Agreement and privacy consent, with the date, time, IP address and version you agreed to.
- Your Messenger ID, if you message our Facebook page using the link we send you.
- Our notes from your interview and vetting, the tasks you’re assigned and reviews clients leave about your work.
Automatically: when you send a form, start a chat or sign a letter, we record your IP address to help prevent fraud and abuse. Like any website, our hosting provider keeps short-lived server logs.
2. How we use it
- To reply to your request, quote it, plan it, carry it out and send you the report.
- To match your task with a representative and give them the details they need to do it.
- To send invoices, confirm payment and keep financial records.
- To vet representatives, issue and manage SEENDI IDs, and pay representatives.
- To let clients confirm who their representative is before a visit.
- To answer chat messages, and to email you if you’ve left the chat before we reply.
- To ask for feedback after a task and, with your choice of name shown, publish your review.
- To tell you when we launch new services, if you joined the waitlist.
- To keep our services safe, prevent fraud and meet our legal obligations.
We process your information because you asked us to do a task or work with us (to perform our agreement with you), because you consented, because the law requires it (for example, tax records), or for our legitimate interest in running a safe and reliable service. For sensitive information such as government IDs and clearances, we rely on your consent and on what is needed to establish your identity for the task.
3. Who sees your information
- The SEENDI team, through our private admin console.
- Representatives who could do your task see the service, the city or town, the timing and your description of the task, so they can bid for the job. They don’t see your name, contact details or address.
- Your assigned representative sees the task details, the address, and your contact person’s details. Representatives agree in writing to use client information only for the task and not to keep or share it.
- Clients on a representative’s task see that representative’s photo, name, SEENDI ID number and city on the verification page, along with their rating, number of completed tasks and recent reviews, while the task is open.
- Service providers that help us run SEENDI: Railway (website hosting and database), Resend (sending emails), PayPal (invoices and payments), Meta (Facebook Messenger), Google Fonts (website fonts), and the video call service used for a live video visit (such as Google Meet, Zoom, Messenger or Jitsi). They handle information only to provide their service to us.
- WorkBase PH, our virtual assistant partner, receives your name, contact details and what you need if you ask for a virtual assistant.
- Authorities, if the law or a valid order requires it, or to protect someone’s safety.
Published reviews show only the reviewer’s first name and last initial (or “Verified client” if they prefer), their location, the type of task and what they wrote.
We never sell your personal information or share it for advertising.
4. Storage outside the Philippines
Some of our service providers store or process information on servers outside the Philippines, including in the United States. We choose providers that protect information with security measures comparable to those required by Philippine law, and we remain responsible for your information when they handle it for us.
5. How long we keep it
- Client IDs, signatures and signed authorization letters: deleted within 90 days after the task is closed, unless there’s an open dispute about the task.
- Task requests, reports, chats and invoices: kept for as long as Philippine tax and business record rules require, then deleted.
- Representative ID documents and clearances: kept while you work with SEENDI and deleted within one year after you stop, unless we need them to respond to a complaint about a task.
- Representative applications that don’t go ahead: deleted within one year.
- Waitlist emails: kept until you ask us to remove you.
You can ask us to delete your information sooner (see section 7). We may have to keep some records where the law requires it.
6. How we protect it
The website uses HTTPS. Our admin console is password-protected and only the SEENDI team can use it. Links to your authorization letter, a representative’s ID page or the verification page are private and hard to guess, and verification pages stop working when the task closes. Representatives are vetted, and they sign a confidentiality agreement and follow photo guidelines that keep people and property outside the task out of reports. If a personal data breach happens that is likely to harm you, we’ll tell you and the National Privacy Commission as the law requires.
7. Your rights
Under the Data Privacy Act you have the right to:
- Be informed about how your information is used (this policy).
- Access the information we have about you.
- Correct information that is wrong or incomplete.
- Object to processing, or withdraw your consent.
- Have your information deleted or blocked.
- Get a copy of your information in a format you can use elsewhere.
- Be compensated for damages if your information is misused.
- Complain to the National Privacy Commission (privacy.gov.ph).
To use any of these rights, email hello@seendiph.com or message the SEENDI Facebook page. We’ll reply within 15 days. If you withdraw consent while a task is under way, we may not be able to finish it.
8. Cookies and browser storage
We don’t use advertising or analytics cookies. If you start a chat, your browser remembers the conversation so you can come back to it. This is stored only in your browser and you can clear it anytime. The SEENDI team’s admin console uses a sign-in cookie.
9. Information about other people
If you give us details about someone else, such as a contact person, a family member we’re helping, or a recipient of a purchase, please make sure they know you’re sharing them with SEENDI for the task.
10. Children
SEENDI is for adults. We don’t knowingly collect information from anyone under 18, except what a client gives us about a family member we’re asked to assist.
11. Changes to this policy
We’ll update this page when our practices change and show the date at the top. If a change materially affects how we use information you’ve already given us, we’ll let you know by email.
12. Contact us
Data Protection Officer, SEENDI (Curators Marketplace)
Email: hello@seendiph.com
Facebook: facebook.com/seendiph