Guide
How to look after your aging parents in the Philippines from abroad
Your parents say they’re fine on every call. But you’re thousands of kilometers away, your siblings are busy or live far from them too, and you worry about what you aren’t being told. Here are practical ways to look after aging parents in the Philippines while you live and work abroad.
In this guide
Make check-ins a routine
- Same time, same day. A regular video call is easier for parents to remember, and you notice sooner when one is missed.
- Video, not just voice. You can see how they look, how they move, and what the house looks like behind them.
- Ask open questions. “What did you eat today?” and “What did the doctor say?” tell you more than “Are you okay?”
- Ask them to show you things: the fridge, their medicine box, the bathroom. Keep it light, and make it part of the call.
Signs your parent needs more help
Many parents don’t want to worry their children abroad, so they hide problems. Watch for:
- Weight loss, or little food in the house.
- Medicines running out, or pills left over that should have been taken.
- Unpaid bills, or calls from creditors.
- Bruises or stories about “a small fall”.
- Repeating the same questions, forgetting recent conversations, or getting lost in familiar places.
- A house that’s much messier than it used to be, or a parent who’s stopped going to church, the market or seeing friends.
One sign on its own may be nothing. Several together, or a sudden change, are a reason to have someone visit in person, and to talk to their doctor.
Build a circle of people nearby
You can’t do this alone from abroad. Write down, and share with everyone in the family:
- One main contact person near your parents: a sibling, cousin, trusted neighbor or friend, who agrees to be called first.
- Their doctors, with clinic addresses and schedules.
- The nearest hospital with an emergency room, and how to get there.
- The barangay health center and barangay hall. Barangay health workers often know which seniors live alone.
- Who has a spare key to the house.
Medicines and check-ups
- Keep an up-to-date list of every maintenance medicine, with the dose, the time it’s taken, and the doctor who prescribed it. Keep a copy yourself.
- A weekly pill organizer makes missed doses easy to spot, for them and for anyone who visits.
- Arrange refills before medicines run out. Many pharmacies deliver, and you can often pay online from abroad.
- Have someone go with your parent to check-ups. Older patients often forget what the doctor said, or don’t ask questions. A companion can take notes and send you a summary.
- Keep copies of prescriptions, lab results and the doctor’s notes in one shared folder.
Senior citizen benefits to use
- Senior citizen ID. Filipinos aged 60 and above can get one from the Office for Senior Citizens Affairs (OSCA) of their city or municipality. It’s needed for most of the benefits below.
- 20% discount and VAT exemption. Under the Expanded Senior Citizens Act, seniors get these on medicines, doctors’ and hospital fees, lab tests, transport, and many other purchases. Make sure whoever buys their medicines brings the ID.
- PhilHealth. All senior citizens are covered by PhilHealth. Check that your parent’s membership details are up to date before they need them in a hospital.
- Local benefits. Many cities and municipalities give extra support, such as birthday cash gifts, free medicines or check-ups. Ask at the OSCA or barangay.
Make the house safer
Falls are one of the most common reasons older people end up in hospital. Simple changes help:
- Grab bars and a non-slip mat in the bathroom, and a chair or stool for bathing.
- A night light between the bedroom and the bathroom.
- No loose rugs, cords or clutter on the floor.
- If the stairs are getting hard, move their bedroom to the ground floor.
- Check the LPG tank, hose and regulator for leaks, and that the electrical wiring is safe.
- A plan for typhoons and floods: who checks on them, and where they go if they need to leave the house.
Protect them from scams
Scammers target seniors whose children are abroad. Common ones:
- A call or text saying you, or a grandchild, are in an accident or in trouble with the police, and money is needed right away.
- Messages from a “new number” claiming to be you.
- Someone at the door claiming to be from the utility company, a government office or a bank.
- Investment offers with guaranteed high returns.
Agree on a family code word, and tell your parents you will never ask for money through someone else. Paying their bills directly online from abroad also means they keep less cash at home.
Plan for an emergency
- 911 is the national emergency hotline in the Philippines. Make sure your parents and their main contact person know it.
- Keep a one-page sheet on the fridge: their full name, birthday, blood type, medicines, allergies, doctors, PhilHealth number and family contacts.
- Make sure someone nearby can access emergency money right away. By law, hospitals shouldn’t demand a deposit before treating an emergency, but families are often asked for money early on.
- Decide ahead of time who goes to the hospital, and who has authority to speak for your parent if needed. If your parent wants a sibling to handle their bank or pension matters, a Special Power of Attorney set up now avoids problems later.
More guides
- How to check on your house or lot in the Philippines while you live abroadWhat to check at an empty house or vacant lot, how often, and how to get proof you can trust without flying home.
- How to check a seller or business in the Philippines before you send moneyRed flags, the registrations you can check, and how to confirm in person before you pay a seller or supplier.
Need someone there for them?
A vetted SEENDI representative can go with your parent to a check-up, deliver medicines and groceries, or stay at the house while repairs are done. You get updates, photos and receipts.
Request a taskThis guide is general information, not medical or legal advice. SEENDI representatives are companions and helpers, not nurses or caregivers. Benefits and requirements can change, so check with the office concerned. More about our family concierge service · All guides